This qualification is suited to those working as administrators and project officers. In this role, individuals use well‑developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

This course is restricted to high level VET in Schools learners.

The units have been restricted to those that do not require leadership skills and have been specially customised for younger learners.

School based delivery must focus on providing learners with autonomy and opportunities to deal with unpredictable problems.